Shipping Policy

At Vael, we work with international suppliers, so delivery times differ from stores with local inventory.

Delivery Times

The estimated delivery time is 7 to 16 business days from payment confirmation, depending on the product and availability.

Shipping Costs

Shipping costs are calculated at checkout, depending on the product and your location within Mexico.

Tracking

Once your order has been dispatched, you will receive a tracking number via email.

Delays

In rare cases, factors beyond our control (customs, weather, peak season) may extend delivery times. If your order takes longer than expected, please contact us, and we will help you track it.